Service Code: PDS-502 | Department: Civil Supplies and Consumer Protection Department
Purpose:
The Addition of New Family Member in Ration Card service enables existing ration card holders to add new family members to their household ration card through the e-District portal. This service is designed for:
– Families with new births (newborn babies needing inclusion in ration card)
– Newly married couples (spouse joining the household)
– Elderly parents/family members moving in with the family
– Adopted children requiring inclusion in family records
– Any dependent family member not currently listed on the ration card
Required Information:
Mandatory Details:
– Registered Mobile Number (10-digit mobile linked to ration card)
– Smart Card Number (existing ration card number)
– Details of new family member(s) (name, age, relationship, etc.)
– Supporting documents for proof of relationship/identity
Special Requirements:
– Mobile OTP Verification: Application requires OTP verification on registered mobile number
– Auto-Fetch Details: Applicant details automatically fetch from registered data upon OTP verification
– Existing Card Required: Must have a valid existing ration card (Smart Card)
– Relationship Proof: Must establish relationship with head of family
– Document Upload: Supporting documents required for each new member added
Step-by-Step Application Process:
1. Access the Portal: Login to the Tamil Nadu e-Sevai Portal (https://tnesevai.tn.gov.in) as an Operator
2. Navigate to Service:
– Click on Services from the left panel
– Select Civil Supplies and Consumer Protection Department
– Click on PDS-502 Addition of New Family Member in Ration Card
3. SECTION 1: Register Mobile Number Verification
– Enter the registered 10-digit mobile number
– Enter the Captcha code
– Click Submit
4. SECTION 2: OTP Verification
– An OTP (One-Time Password) will be sent to the registered mobile number
– Enter the received OTP number
– System verifies and proceeds
5. SECTION 3: Applicant Details and Smart Card Number
– After OTP verification, details auto-fetch
– System displays existing applicant information
– Smart Card Number appears automatically
– Review details for accuracy
6. Card Related Service Request
Service type is automatically set as “Addition of Family Member”. Proceed to add member details.
7. SECTION 4: Addition of New Family Members
For each new member, provide:
– Name
– Relationship with head of family
– Date of Birth/Age
– Gender
– Marital Status
– Aadhaar number (if available)
– Educational qualification (optional)
– Occupation (optional)
Click Save after each entry and repeat for additional members.
8. Accept Declaration and Submit
– Review all details
– Click Accept
– Click Submit
9. Make Payment:
– Click Make Payment
– Review Service Fees
– Click Confirm Payment
10. Download Acknowledgement Receipt:
– Receipt appears after payment
– Click Print Receipt
– Save using Transaction Number
Document Requirements:
– Proof of relationship (birth certificate, marriage certificate, etc.)
– Age proof for new member
– Photograph (passport size)
– Aadhaar card (if available)
– Address proof (if required)
– Existing ration card copy
– Signed declaration form
– Medical certificate (if applicable)
After Submission:
– Track using Transaction/Application Number
– Officials verify application
– Approval by Civil Supplies Department
– Ration card updated upon approval
Important Notes:
– Mobile number must be registered with ration card
– OTP verification is mandatory
– Verify auto-fetched details carefully
– Multiple members can be added in one application
– Provide accurate and verifiable information
– New members eligible for ration only after approval
Assistance:
Apply Online: https://tnesevai.tn.gov.in
Visit nearest e-Sevai Centre / CSC Centre for support
This guide is based on the Tamil Nadu e-District User Manual (PDS-502). Government of Tamil Nadu.
